Bike Shops in Reading > A W Cycles

A W Cycles

View phone number 110 Henley Road, ,
READING,
RG4 6DH
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Based on 1 users
and 1 reviews

Not that great

We went in to buy 29" wheel mountain bikes for a 2700 mile mountain bike race. They came back to us with the Giant 29ers which were a good bike. We asked for tubeless wheels/tyres. Basically they balls it up several times, ordered in wheels or tyre conversions that were completely wrong. One set could only take 80-kg. I weigh 86kg and then there's kit to go on after this. It was only in a quick conversation we caught this piece of info (stuff they should've known and either order something else or at least inform us. They knew or sizes and could tell this wouldn't have worked) as they would've put these on the bikes and we would've had big problems in Canada where the race was to start. This left us having to source wheels in Calgary at the last minute. Costing us a lot more in the long run. If they did a bit of research before just ordering the first thing on the list. It cost us hundreds of pounds each to fix their rather uneducated guesses. Simple stuff is fine. Road, Downhill and general stuff. We got let down in so many ways with these guys. Ring around before you buy as the discounts they offer often work out to being the same as standard prices at other bike shops or a little more than. Even cheaper if you try it out there then order online elsewhere.

30
Grant T.

Review Date: 06/07/2010 Report review